Trouble Ticket for your helpline contact

Please fill out these fields to help us to process your inquiry. All address-data submitted will only be used for this purpose. Fields marked with * are absolutely to be filled out.

General Information

Company*

Name*

First name*

E-mail*

Country*

Phone*

Fax

Manufacturer

Technical Data

Inverter Type*

Serial No.

Motor Type / Encoder Type

Control mode

DriveManager Version

Firmware

Specials

High Speed Inverter > 400 Hz yes no

PLC (CDA3000) yes no

BUS-System

Application

Error Code / Error location no.

Error Description / External Circumstances*

Please send us your parameter settings and the progress sequence program (IMOTION, PLC) as attachment.

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